Privacy Policy

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At NURILIA, the confidentiality of your data is our priority, as well as transparency regarding the purpose of the data processing that we may carry out. We want to build a relationship of trust with you, we are committed to ensuring the security and confidentiality of your personal data.
We comply with French and European regulatory provisions concerning your personal data. Your personal data is therefore treated transparently, confidentially and with the highest level of security.

You can access information about you by contacting:
NURILIA Laboratory – 78 rue boileau 69006 LYON, France

To find out more, you can write to us at contact@nurilia.com and/or you can consult your rights on the CNIL website.

Who are we ?

Our website address is: http://www.nurilia.com

Nurilia and its commitment to protecting your data:

Since its creation, Nurilia has ensured, in accordance with the Commission Nationale Informatique et Libertés, the processing, management and storage of your data.

Our confidentiality policy allows you to learn in a simple, clear and precise way of the data processing carried out by our laboratory. It allows you to better understand what information and personal data we collect and how we use it to provide you with new services on a daily basis while respecting your rights over your personal data.

Regardless of the sales or contact channel you use, Nurilia is committed, in accordance with the European General Data Protection Regulation, to protecting your privacy by ensuring the protection, confidentiality and security of the personal data that you entrust him.

The Main Principles of data protection:

Personal data is all information relating to an identified or identifiable natural person.

Your name, your email address, your location data, an identifier are all data that can be considered as personal data.

Transparency: Nurilia provides you with all the necessary information on the purposes and recipients of your collected data and on the means to exercise your rights

Explicit and legitimate purposes of the use of data: Nurilia only collects the data necessary for the purposes declared in its policy

Confidentiality, integrity and security:

Nurilia implements all reasonable technical and organizational measures to protect your personal data against disclosure, loss, alteration or access by an unauthorized third party. It does not disseminate your data to third parties without your prior consent (except in the case of specific circumstances requesting it)

Update and preservation:

Nurilia ensures the quality and updating of data. It keeps your personal data only for the time necessary for the purposes of the processing or the determined service and for a given period, in compliance with the regulations;

Right of access, correction and deletion of your data:

Nurilia offers you the possibility of accessing, modifying and correcting your personal data directly via your personal spaces on its various sites. Nurilia is also at your disposal to exercise your right to modify and delete your data according to the terms set out below.

When do we collect your personal data?

Your personal data may be collected in particular when:
– Your navigation on the website
– The creation of a personal account online, on our premises or by telephone
– Your requests online, by email or by phone
– Your subscription to our newsletter
– The commercial relationship that Nurilia maintains with you (order tracking, information relating to your purchases, advice, etc.)
– Your purchases online, at our premises or over the phone
– Your purchases of services (training, etc.)
– Your connection to your personal account via Facebook and your possible sharing of information about your purchases on your wall
– Your participation in events on Facebook and Instagram
– Your contacts via online forms with the various departments of our laboratory.

What is the nature of the data collected?

Declarative personal data are those that you provide as part of your online order or your purchase in store.

To benefit from Nurilia's services and benefits, it is necessary, except in special cases, to collect: title, surname, first name, country, postal address, e-mail address.

In order to provide you with the best possible support, Nurilia may also collect the following data:
– Landline or mobile phone number
– Information relating to the amount, the nature of your purchases, the frequency of these purchases and your visit to our premises.
– Subscriptions to one or more Nurilia newsletters, promotional offers and information on our events and training.
– Information relating to your browsing on the Nurilia website (pages viewed, connection time, etc.)
– Activity history (date of account creation)
– Activity on social networks (in case you share your purchases on your Facebook wall for example)

By providing us with such data, you consent to our processing of such data. Your contact details may be used to reply to your message. However, we will not pass this data on to other parties without your prior consent.

In accordance with the law, Nurilia does not collect under any circumstances the special categories of personal data which are data which reveal racial or ethnic origin, political opinions, religious or philosophical beliefs or trade union membership, genetic personal data, biometric personal data, personal data concerning health or personal data concerning a natural person's sex life or sexual orientation.

These particular categories of personal data are never collected or processed by Nurilia.

Why does Nurilia collect your data, for what purposes?

Nurilia is a laboratory whose activity is the research and manufacture of food supplements in the fields of fertility, maternity, menopause and well-being.

In this context, the uses of the personal data collected are as follows:

A. Commercial relationship :

Nurilia has an online sales solution, a cash register system in our physical office and customer relations, which allows us to collect personal data from our audiences. The fields to be filled in are limited to the data necessary for customer relations and for monitoring your purchases.

This data is used for:
– Communicate with you regarding your orders, invoices, products, services and promotional offers
– Offer Nurilia services, process your purchases and orders
– Deliver the products
– Inform you in case of change of schedule, cancellation, postponement of events …

B. Valuation of the products and services offered:

As part of the promotion of its products and services offered, Nurilia may be required to:

– Communicate on new product ranges and services offered
– Propose additional or promotional services and/or offers. These proposals can be based on a history of reservations and buying habits
– Carry out advertising and information campaigns on the web targeted to your areas of interest.

Who are the recipients of your personal data?

Nurilia ensures that only authorized persons can access your personal data. This is limited to the framework of the strict necessity for the execution of the customer relationship.

How your personal data is stored: confidentiality and security

Respecting your right to the protection, security and confidentiality of your data is a priority for Nurilia.
All the data on this website is hosted by our service provider Imprim'Up/Evenove via OVH.

In the context of a transfer to a country outside the European Union, technical and organizational rules ensuring the protection and security of this information have been put in place (duplicate data for their backup, secure servers, encryption, logs of manual changes, etc. ).

In this constant concern for security and protection, we encourage you to exercise caution to prevent any unauthorized access to your personal data and to protect your terminals (computer, telephone/mobile terminals, tablet) against any unwanted access, or even malicious, by a strong password, which it is recommended to change regularly. If you share a terminal, we recommend that you log out after each use.

What are cookies and how do I manage them?

What is a Cookie ?

A cookie is a small text file that is transferred to your computer, mobile phone/devices or tablet through your Internet browser. Cookies are stored on the hard drive of your device (computer, mobile phone/devices or tablet) when you visit our site. Cookies allow Nurilia to recognize you during your subsequent visits to the site.

Cookies are temporary (session cookies) or permanent. Session cookies are active only during your visit and are deleted when you close the browser. Permanent cookies remain on your terminal's hard drive when you leave the site and remain there until you delete them manually or until the browser purges them after a certain period of time.

Use of cookies

Nurilia uses analytical performance cookies to monitor the performance of its website, for example to determine the number of times a page is viewed and the number of unique users on its website. Web analytics services may be designed and operated by third parties. The information provided by these cookies makes it possible to analyze the types of user behavior and are used to optimize the user experience or to identify the parts of the website which may require maintenance or improvement. The information is anonymous and is only used for statistical purposes.

Nurilia uses third-party solutions (including Google analytics) to collect information (browsing, authentication, location data) on site visitors using these cookies. This information may be used by the providers of these solutions.

Some pages on the site provide our content from social media platforms in an embedded format, such as videos or links to external platforms. To provide these services, cookies from social media platforms, such as YouTube, are used on some of our web pages.

If you have any questions regarding the use of these third-party cookies, we recommend that you read the cookie policies provided on their respective websites.

What is the shelf life of cookies?

We use cookies on the Site which may be stored for different periods, depending on the type of cookie:
– Session cookies: session cookies are deleted when you close your browser;
– Persistent cookies: Persistent cookies remain on your device for a predefined period after which they expire.

How to manage and deactivate cookies?

Most browsers are set to accept the cookies used on our websites. However, you can adjust these settings to disable cookies. The following links will explain how to adjust your browser's cookie settings:
-    Firefox
-    Internet Explorer
-    Google Chrome
-    Opera
-    Safari on iOS

When you disable cookies, some graphical elements may not be displayed correctly or you may not be able to use certain applications.

How to exercise your rights to access, modify and delete your personal data? 

You can exercise your rights of access, modification or deletion of your data as well as your preferences for newsletters, sending information/promotional offers:

– On your personal account of our online store in the Account Settings section
– By mail accompanied by a copy of any identity document by contacting the DPO Service, Personal Data Protection Officer at the following address: Laboratoire NURILIA – 78 rue boileau 69006 Lyon;
– By email: contact@nurilia.com

As a reminder, concerning your subscriptions to Nurilia e-mails, you can unsubscribe at any time by clicking on "unsubscribe" in the footer of the e-mail.

Personal Data Protection Officer

We have appointed a personal data protection officer (DPO) whose personal details are as follows: Personal data protection officer, LABORATOIRE NURILIA, 78 rue boileau 69006 LYON contact@nurilia.com